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5.2 Level 2: Managed process

The previously described Performed process is now implemented in a managed fashion (planned, monitored and adjusted) and its work products are appropriately established, controlled and maintained.

The following attributes of the process demonstrate the achievement of this level:

5.2.1 PA 2.1 Performance management attribute

The performance management attribute is a measure of the extent to which the performance of the process is managed. As a result of full achievement of this attribute:

  1. objectives for the performance of the process are identified;

  2. performance of the process is planned and monitored;

  3. performance of the process is adjusted to meet plans;

  4. responsibilities and authorities for performing the process are defined, assigned and communicated;

  5. resources and information necessary for performing the process are identified, made available, allocated and used;

  6. interfaces between the involved parties are managed to ensure both effective communication and also clear assignment of responsibility.

 

5.2.1.1 Generic Practices for PA 2.1

5.2.1.2 Generic Resources for PA 2.1

 

5.2.2 PA 2.2 Work product management attribute

The work product management attribute is a measure of the extent to which

the work products produced by the process are appropriately managed. As a

result of full achievement of this attribute:

  1. requirements for the work products of the process are defined;

  2. requirements for documentation and control of the work products are defined

  3. work products are appropriately identified, documented, and controlled;

  4. work products are reviewed in accordance with planned arrangements and adjusted as necessary to meet requirements.

NOTE 1 Requirements for documentation and control of work products may

include requirements for the identification of changes and revision status,

approval and re-approval of work products, and the creation of relevant

versions of applicable work products available at points of use.

 

NOTE 2 The work products referred to in this clause are those that result from

the achievement of the process outcomes.

 

5.2.2.1 Generic Practices for PA 2.2

5.2.2.2 Generic Resources for PA 2.2